Certainly! Upon subscribing, you gain the ability to submit an unlimited number of design requests. These requests will be processed sequentially, adhering to your specified priorities.

No, all communication will occur asynchronously via Slack and the Trello board to expedite the workflow process. However, should you find it necessary to provide a more in-depth explanation regarding a specific feature or feedback, you have the option to record a Loom video and delve deeper into the details, or address via a 5-minute video call.

You can expect updates within 1 to 3 business days, depending on the complexity of the design. For instance, social media assets may be completed within 1 business day, while a full-page design could take up to 3 days for the initial draft. Rest assured, all designs are crafted uniquely based on your specific requirements, without relying on pre-built templates.

Yes, you can get a 10% discount when you pay in full for a year.

Flexibility is a fundamental aspect of our approach. The primary method for design requests is through Trello, allowing you to share various file types such as wireframes, Google Docs, or even provide a concise project overview through a Loom video for those with time constraints.

Certainly. After the initial design request is fulfilled, you have the option to pause your subscription directly from your account. Additionally, you can easily resume your subscription whenever you have new design requests.

We don’t. However, all our plans are cancel anytime, so if you’re unsatisfied for any reason, billing halts immediately.